Products / ServiceNow


Impact Partner: ServiceNow

NetImpact has been harnessing the power of the Now® Platform since 2014 to build more digitally dexterous organizations across the Federal Government. As an Elite partner, NetImpact is amongst the top 5% of partners who possess the depth of ServiceNow® certified experts, diversity of implementation expertise, history of several large successful enterprise scale implementations, and exceptional customer satisfaction scores required to qualify. Click on our Elite badge to find us on the ServiceNow partner page.

"I just wanted to say that working with you and the NetImpact Team has been an absolute pleasure. I don’t think we would have been able to achieve such an ambitious project in our limited timeframe without your solid leadership and ServiceNow expertise. I am looking forward to Phase 2 where we will take our application to the next level."

Our ServiceNow Services

Harnessing the power of the Now® Platform, NetImpact provides solutions maximizing the scalable and extensible platform for IT workflows, employee workflows, mission workflows, and low-code/no-code applications securely.

ServiceNow Applications

  • Service Catalog and Request Fulfillment
  • Core IT Service Management
  • IT Business Management
  • Software Asset Management
  • Custom and Scoped Applications
  • Performance Analytics
  • Security Operations
  • LDAP, SSO, & ICAM Integrations
  • Custom Integrations using Web Services
  • Complex, Customized Business Automation

Implementation Services

  • Business process re-engineering
  • Facilitated requirements gathering and workshops
  • User and technical documentation
  • Operations and maintenance
  • Security/Accreditation and ATO
  • Agile software delivery

"The NetImpact team is extremely flexible and innovative - if they can't get there one way, they will get there another way. The team always tries to get to the best, most cost-effective solutions following guidelines and governance. They consistently think things through and provide solutions that are outside of the box with the best principles in mind. The staff is very knowledgeable at what the options are and are dedicated to the achievement of its strategic goals."


As a leading provider of next generation digital transformation solutions to the Federal Government, NetImpact uses our PlatformFirst™ approach to fast-track our clients' digital modernization initiatives. Our PlatformFirst™ differentiators for ServiceNow means end-to-end integrated solution sets across the entire ServiceNow platform to reduce cost, accelerate implementation, and improve scalability while simplifying tailoring for only applicable portions.

  • Blueprints
  • Innovation Library
  • Integration Factory
  • Smart Automation
  • NetImpact™ Custom Apps

"I'm thrilled at the rapid implementation by the NetImpact team for the benefit of OASH IT Change Management, the rapid implementation, and ability to import and adapt an existing workflow was a spectacular demonstration of ServiceNow expertise, customer focus and achieving results. I’m excited about future collaboration and already have a backlog of anticipated PASH IT Governance automation requirements. The team weny beyond expectations to enable OASH IT."

Contact Us

As mission needs change, new priorities emerge, technologies advance, and methodologies evolve.

NetImpact stands out as a Trusted Advisor that can solve the challenges of today while looking for the opportunities of tomorrow. Get in touch with our experts to help you navigate your toughest questions.